Frequently Asked Questions

I placed an order on POEMS but my order was rejected

Please take note of following error messages

Error Message “ Order Size Exceeds 30 Days Ave Daily Vol Check Order size for US trades exceeding the stock’s 30 days’ average daily volume will be rejected by the system.
Error Message : 00614-LIMIT/STOP ORDER EXCEEDS THE PERCENTAGE OF DEVIATION DURING MARKET HOURS
Trading Rule 614 requires that Limit orders at or below $5 per share would be permitted up to 10%, between $5 to $50 per share would be permitted up to 5% and with limits above $50 per share would only be permitted 3% marketability
Orders exceeding these stipulated marketability will be rejected.

I/We authorise, agree and consent to allow Phillip Securities Pte Ltd (“PSPL”), its employees, agents and third party service providers to:

Collect, use, disclose, transfer, and process all my personal data (hereinafter referred to as “Personal Data”) provided by me/us now or subsequently provided by me/us from time to time for the purposes listed below (the “Purposes”):

Account opening and operations relating to my/our account with PSPL;
To provide and/or update me/us with marketing, advertising and promotional information and/or materials relating to the investment products and/or services that PSPL may be offering or managing, whether such products or services exist now or are created in the future;
To administer and/or manage the relationship between me/us and PSPL;
To comply with the requirement of any relevant law or regulatory authority..

Send me/us marketing, advertising and promotional information and/or materials relating to investment products and/or services offered by PSPL through the following modes of communication:

Postal mail and/or electronic transmission to my/our email address; and
To my/our telephone contact number(s) by way of voice, text (SMS/MMS), fax, VOIP-based smart phone application such as Whatsapp, Viber, etc.

Where required under certain circumstances, transfer my/our Personal Data to PSPL’s associated group companies, third party service providers and agents, whether in or outside of Singapore, for the Purposes stated above.

I/We understand that I/we am/are entitled to withdraw my/our consent for the collection, use and disclosure of my/our Personal Data at any point in time by notifying the Data Protection Officer (contact details available on www.phillip.com.sg) in writing. I/We have been advised and understand that my/our withdrawal of consent may cause PSPL to be unable to provide me/us services which PSPL may be contractually obliged to provide.

I acknowledge that I have read and understood the above